FAQ
Do your products contain plastic ?
No, Zero Waste Dispenser refuses the use of plastic, it’s part of the company’s DNA.
Where are your dispensers produced ?
We collaborate with an experienced sheet metal working company in the province of Liège in Belgium.
In case of part damage or loss, what happens ?
All the parts that make up the dispenser (besides the tank) can be ordered separately and are less than 10 € excl. VAT, excluding postage and are shipped within 40 working days.
How to maintain the dispensers ?
Wash them regularly by hand or in the dishwasher. To clean the fingerprints, a microfibre cloth with a few drops of white vinegar will do the trick.
Are my food well preserved in a Drop dispenser ?
Thanks to the airtight opening and single pane at the front, your food is not fully exposed to light. Drop dispensers therefore optimally preserve your food’s organoleptic characteristics.
How is Drop fixed ?
Its attachment system is very simple. Thanks to its hook-shaped tank, it is very easy to fix it on a single stainless steel bar and thus to align several dispensers next to each other.
Is Drop sold with its fastening bars ?
No, the stainless steel fasteners are to be ordered as an option.
Will Dig be sold with accessories (scoops, kitchen tongs) ?
No, but these stainless tools are easily found on the market. Developing our own range of adapted tools is part of our projects.
Is Drop sold with accessories (funnel, brush) ?
No, but these stainless tools are easily found on the market. Developing our own range of adapted tools is part of our projects.
Are the dispensers dishwasher safe ?
Yes, our products are perfectly compatible with a household or professional dishwasher. However, for optimal washing, we recommend removing the cover and the glass and placing them separately in the unit to clean them with a program at 50 °.
Do you ship outside of Belgium ?
Yes, Zero Waste Dispenser delivers all over the world.
Are the shipping costs included ?
We can arrange transport on demand but at your expense. We can also provide you with an estimate of the weight and volume of your order for you to quote the cost of delivery yourself.
Are distributors under warranty ?
Our products have a 2 years warranty as the law requires and the parts are all replaceable.
Is there a customer service ?
Zero Waste Dispenser ensures the good delivery of your order and remains reachable in case of problem.
Can I try a distributor before ordering ?
Of course, we can send you a trial distributor. To know the conditions, write to us via our contact form.